May 8, 2020By Alex Romanov
Here is an interview with a seller who sold us her land in Mason County.
Alex (home buying manager)Okay. Well Brennagh, first off I’d like to start out with, would you be able to kind of quickly remind us why you were selling your property?
Brennagh (Seller)I’m pregnant. I had to get rid of some overhead before this child is born. There are piece of property has a pretty hefty age. And we could use that extra monthly payment towards a new vehicle.
Alex (home buying manager)That is awesome! Congrats on expecting an addition to your family. That’s really great. Now if we go back to the time when you were thinking who you’d want to work with. Do you remember what made you select I will buy a house to sell your property to?
Brennagh (Seller)I actually found the article through the local news about selling property, like empty land. So when I went to your website, I saw the recommendations from other local news and the Better Business Bureau and everything like that. So I knew it wasn’t a scam. And so then when I made the call, you guys got back to me really quickly and we got the ball rolling.
Alex (home buying manager)Awesome. Yeah, I’m really happy that you were able to come across that article.
Brennagh (Seller)Yeah, me too.
Alex (home buying manager)If you think about the entire transaction, what do you think of selling your land to us?
Brennagh (Seller)It was a really positive experience. Um, I’ve worked within the financial department. She was always prompt to respond to any questions and she answered everything the best she could. And communication with the whole company was amazing. I haven’t had that communication on a lot of levels when buying or selling baby and that was a really great experience.
Alex (home buying manager)Awesome. Awesome. I’m really glad to hear that and really appreciate that feedback. Now is there anything that comes to your mind that we can improve upon in our business to make things even better?
Brennagh (Seller)It took a long time for us to sell. But I think most of that was just because of the coronavirus stuff. So I think all that stuff was kinda out of your hands. I’m just waiting for the paperwork to go through. Basically, that would be the only thing. Like I said, I don’t think you guys really talked control over that. Since it’s a pandemic right now, you know what I mean?
Alex (home buying manager)Yes.
Brennagh (Seller)In normal times, and we were going through like this national pandemic that would have been done in like probably two weeks because of how the companies had kind of broken everything up. It just spread out the timeline. So I don’t think that’s really your guys’ fault, you know, I don’t think you guys did a really great job. I’m very happy. I had no negative experiences and I walked away feeling relieved and during a pregnancy.
Alex (home buying manager)Awesome. Well thank you. I thank you so much for your feedback. It really helps it. I just want to say that you were completely amazing to work with. You’re super, super quick to respond to any of the questions that we had, and that just made planes so much easier for us, so I really do appreciate it. Awesome. Well, thank you.
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